Have all your
questions answered below ~ from topics such as
fabrics, sizing, fittings, custom made, shipping and
Why your prices so low?
Kiss bridal wedding dress factory is able to offer
our featured collections online 30% - 40% off retail
prices for 2 key reasons.
First, we operate at a lower overhead than a retail
store. For example, we do not employ a sales staff or
alterations department, all of which add to the cost
of operation. Since we do not have to accommodate for
these costs, we can pass the savings onto our
Secondly, We are a professional wedding factory, not
retailer of any wedding factory, you can order dress
from our factory directly.
What's the price show on your website?
the price on our website is retail price just not
include the shipping cost, more information about
shipping you can view shipping page.
What is the delivery time for orders?
We have able to delivery dress very fast. Normally
it take 4-5 weeks for Custom orders and delivery
time about 3- 7 days for shipping.
Can i choose Rush order service?
Yes, we can accept rush order service, as follow:
1, 7 days rush order, mean take 7 days time to make,
and shipping time 3-7 days.
2, 14 days rush order, mean take 14 days time to make,
and shipping time 3-7 days.
When should I order?
Please place your order as far as in advance of
your wedding date as possible, normally can't less
than 1 month. It also affords you a comfortable time
frame to accommodate any alterations if necessary.
What is your return policy?
We guarantee all our dress with high quality. If
our dress not good quality, customer can return back
the dress. But we can't accept return dress for custom
All sales are final and cannot be cancelled at the
point of purchase.
Please be sure of the style, size, color, and
any other specifications before submitting your order.
How can I see a swatch of the color I'm
interested in before I order?
Sorry, the shipping cost is very expensive, so we
do not have swatches available to send out to
customers. we can just can send our color chart
and product cd to our wholesaler with their order.
You can confirm the dress color by two ways, as
1, view our color chart, choose color on internet.
2, send me a color picture, and we will tell you if we
have this color for your dress.
Note: Not any extra cost for color change.
Can I place my order over the phone?
We do not accept phone orders. We require all orders
in writing to avoid errors.
How do I pay?
We just have 3 payment way, 1, bank transfer 2,
Western Union, 3 MoneyGram
about the western union payment you can view their
about MoneyGram payment, you can view their
Details information, email us.
Is there a charge for sales tax?
There is no charge for sales tax on all orders
shipped outside of China.
How do I decide what size to order?
Each manufacturer offers their own size chart, So,
please decide your size by our size chart. Keep in
mind that the measurements are taken to determine the
closest size to be ordered and that the garment will
not be custom-made to the exact measurements. Almost
every gown will need some type of adjustment.
Prior to selecting your size to order, we suggest
reviewing the information provided in How to Measure.
The designer will be unable to accommodate any changes
to the size once the order has been placed.
How will I be notified of my order status?
We contact our customers by email at various
points of the order process. It is imperative the
customer includes an email address on their order.
The first email is sent immediately after an order
is sent to our email address. The next email is
sent 7 - 10 business days thereafter to confirm your
order has been placed with the designer and will
include the estimated shipping of your order to our
location. A shipping confirmation email will be sent
when your order is shipped from our location and will
include the tracking number.
1) How to Choose a Wedding Style
Everyone thinks they know how to buy a wedding gown.
What most women don't realize is fabrics, style and
measurements can influence the style of wedding dress
that best compliments a particular body type.
FULL FIGURED WOMEN
If you are a full figured woman the best silhouette is
an A- Line. A-line lengthens the whole body without
drawing attention to your waistline. The empire waist
is another good choice. The empire is narrowest just
below the bust and conceals your waist and hips.
Many plus size girls tend to purchase wedding gowns
that cover a lot of skin. If religion isn't an issue
don't be afraid to show some skin. Skin is sexy and
showing your arms and neckline can often make one
Deep V necks and scoop necks flatter curvy figures and
always look best on full figured women.
A-line wedding dresses are also flattering on a petite
women. As we stated earlier it lengthens the body.
Sheaths seem to shorten a small body even more. Stay
clear of very full skirts. You want to keep your
wedding dress in proportion to your body.
Be careful with strapless.
A petite woman may have to lift her arms to reach up
to her new husband.
A cap sleeve gives the feeling of a strapless gown and
also serves a practical purpose in holding the gown in
LARGE BUST WOMEN
Off the shoulder gowns look wonderful on a full bust.
It draws our attention upward, emphasizes the
shoulders and minimizes the chest. Keep your skirt
narrow. Wearing a full skirt will make you look large
on top and bottom.
Women who are larger through their hips and buttocks
should look for a wedding dress that focuses on their
upper body preferably with a full skirt. Show your
arms back and bust line.
Corset style bodice with lacing will highlight your
upper body. We want to draw attention away from your
hips. Avoid pleats or gathered fabric around the
2) Can I see fabric swatches before ordering?
We do have fabric swatches available for purchase of
only $20 per fabric type such as satin, chiffon and
Martin, but you need to pay the shipping cost.
3) Do you know where I can buy nice veil, gloves
and petticoat go with my dress?
Yes, please visit our wedding
page by clicking here for more help with them to match
your fabulous new dress.
4)How much does shipping cost?
Please click here to see our shipping
1)Can I cancel my gown order if I change my mind?
We are a small company that is not able to give
refunds on custom-made gowns if you change your mind
or payment made are non-refundable.
2) Can I have a gown made to my measurement?
Of course yes, as custom-made is our first concern. We
can make the dress in your own size. and we will
charge another $30 or 15 pounds for custom-made
service. You may send us your special measurements
according to our size guide.
3) How to measure for your size
It is very important that proper measurements be taken
before a gown is ordered. Start by carefully taking
your measurements using our friendly size guide. For
standard size, on average you will need to go up 1 or
2 sizes than what you normally where in sportswear or
street clothes. Bridal gowns are meant to have a close
fit to the body so they tend to be cut smaller than
To measure yourself, you must be dressed in only a
good fitting bra and underwear. To measure you bust,
take the measuring tape around your back at bust level
and over your nipples without pulling too tight or
leaving too much slack. Do the same at your waist
going over your belly button. To properly measure your
hip, go around the fullest part of your buttocks,
about 7-9 inches below your belly button. Compare
these measurements to our size
chart and you should have a good fit.
4)What if I don't see what I want?
Just ask! Now you have a friend in the gowns
5) Can a gown be made in a plus size?
We offer our dresses in sizes 2-18.Larges size 18-28
are an additional $20 or 15 pounds. We will refer to
our size chart to choose the closest size. Why do the
plus size (20 for up) cost more? We cut fewer of the
larger sizes so the cost and time of production are
greatly increased. When we are able to produce more,
we will be happy to pass the saving on to you.
6) How should I clean my beautiful
First of all, ALWAYS get your dress cleaned after
wearing. If it is not cleaned in a reasonable
amount of time after wearing a yellowing of the fabric
may result from prolonged storage. ALWAYS take
your bridal dress to a professional cleaner that
specializes in bridal dresses. Your normal
cleaner may damage the precious dress by using the
7) Is the color of the picture display the same color
as the dress?
Not always. Your monitor and color correction
utilities may change the colors. Different
brands, lighting in the room, and other variables can
also make your eyes receiving different color
information. Do not use pictures and
magazines as color swatches since different brands of
ink on different types of paper may have different
feel. Ask the store to show you sample swatches
and allow for slight dye-lot difference.
3) Can I get a discount on my gown?
Yes, if you order more 3 dresses at the same time, We
will give you some discount.
4) How can I combine shipping?
If you buy two or more dresses in one order, we can
give you some discount of the shipping charges except
the first dress.
you have more pictures for this dress?
We are sorry that we are still working on better and
more pictures. That is all we have so far. If we get
more pictures, we will update our listing.
I change the color of the embroidery from gold color
to silver color?
Yes. We can make the gown with silver embroidery
for you. But we will charge additional 13 pounds or
$20 for silver embroidery because of higher cost of
silver thread than gold thread.
Can I change
the color of the dress or the accent of the dress? How
much is there extra charge?
Yes. You can change the color of the dress or accent
of the dress. But we recommend you to think over
before you make any change of style or color. It might
not be different from your imagination. And your gown
might be delayed due to the color change because we
may not have that color in stock and will make special
order for you. Please check our color
chart and tell us the color number you select and make a
special note on the measurement form when you order. We usually don't charge extra if you only change
the color. In case there is extra charge, we will
Can I send
you a picture of the gown and you custom make the gown
Yes. We can custom make the gown if you give us clear
pictures showing both front and back. But please be
aware of that the charge will be much higher than the
styles in my list because our designers will have to
design it from scratch just for you and it will cost
more. I need to contact our designers for quote. And
we don't accept return and refund for custom made
More question please